Microsoft Dynamics 365 is a business platform that runs on a cloud-based application by connecting components like customer relationship management (CRM) and enterprise resource planning (ERP) along with productivity applications and artificial intelligence tools. Microsoft Dynamics 365 was launched in 2016 when Microsoft brought Dynamics AX, its ERP application, and the Dynamics CRM application. It was Microsoft only that made their first move as an offer with an integrated solution. In such a way, it became a business product mark with dynamic nature and the possibility to deal with unusual situations. Dynamics 365 emerges as a powerful tool for software/solution providers along with the applications that give dynamic trends for the business world.
Dynamics 365 is a complete set of services empowering in all solutions, where you don’t have to select and pick from the plenty of options available. Before indulging in Microsoft Dynamics 365, let’s go through Microsoft Cloud competencies and their complete cloud landscape. The Microsoft Cloud carries several libations and services categorized into four broad sections.